Installation Error: Connection Failure to Chrome Store

Written by Yudhis
on May 28, 2019

This problem is often caused by malware infections or viruses that block connection to one of Google’s servers.

The solution:

  1. Pastikan komputer Anda sudah bersih dari Malware atau Virus.
    • Click on the Windows button and then type Notepad on the search column (for WIndows 8 / 10).
    • click Start >All Programs >Accessories(for Windows 7/ Vista).
  2. Click right on Notepad and then tap Run as Administrator.
  3. Open C:WindowsSystem32Driversetchosts from Notepad
  4. Find a line that says 127.0.0.1 clients2.google.com or 127.0.0.1 chrome.google.comand then delete it
  5. Click File -> Save or Ctrl + S to save the changes.
  6. Tr to Install again.

If you still have a problem, you can contact us by sending a support ticket to https://suite.id/helpdesk by attaching a screenshot of the error.